Questions,
answered.

We recommend placing orders at least 2-3 weeks in advance for custom pieces. For standard catalogue items, 1 week is usually sufficient.

Most items can be personalised with names, dates, or short messages. Look for the "personalisable" tag on each product.

We use premium Belgian couverture chocolate - dark, milk, and white varieties sourced from sustainable cocoa farms.

Yes, we ship Australia-wide via Australia Post Express. Delivery times vary from 1-5 business days depending on your location.

Each item is individually wrapped in food-safe cellophane or nestled in custom gift boxes. We use eco-friendly packing materials.

There is no minimum order for catalogue items. Custom wedding and event favours have a minimum of 50 pieces.

Orders can be changed or cancelled within 24 hours of placement. After that, production may have already begun.

We offer vegan, gluten-free, and nut-free options for many products. Please contact us to discuss specific dietary requirements.